Privacy Policy

Last Updated: August 20, 2024

Chetak Cranes & Company is committed to protecting your privacy. This policy explains what personal information we collect and how we use it.

01Introduction

Chetak Cranes & Company ("we", "our", or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. Please read this policy carefully. By using our website, you consent to the practices described here.

02Information We Collect

Personal Information

When you contact us, submit a job application, or make an enquiry, we may collect:

  • Full name
  • Email address
  • Phone number
  • Resume / CV (for job applications)
  • Company name and role
  • Project requirements and messages

Non-Personal Information

We may automatically collect technical data, including:

  • IP address and approximate location
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website URL

03How We Use Information

Your information is used strictly for the following purposes:

  • Job applications — to review and respond to career enquiries
  • Communication — to respond to contact form submissions and service enquiries
  • Website improvement — to analyse traffic patterns and improve user experience
  • Legal compliance — to meet statutory and regulatory obligations
  • Service delivery — to prepare quotations and coordinate crane deployments

We will never use your data for unsolicited marketing without your explicit consent.

04Cookies

Our website may use essential cookies to ensure basic functionality such as session management and form submission. We do not use tracking, advertising, or third-party analytics cookies. You may disable cookies in your browser settings; however, some website features may not function correctly if you do.

05Data Sharing

Chetak Cranes & Company does not sell, rent, or trade your personal information to third parties. We may share data only under the following limited circumstances:

  • With service providers who assist us in operating our website (under strict confidentiality agreements)
  • When required by law, court order, or government regulation
  • To protect the rights, property, or safety of the Company, our employees, or clients

06Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Data is transmitted over encrypted HTTPS connections. While we take all reasonable precautions, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

07User Rights

You have the following rights with respect to your personal data:

  • Right to access — request a copy of data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request deletion of your personal data
  • Right to restrict processing — request limited use of your data
  • Right to object — object to processing of your data

To exercise any of these rights, contact us at piyush.nigania@chetakcranes.com. We will respond within 30 days.

08Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

09Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact: Chetak Cranes & Company, Kolkata, West Bengal — Email: piyush.nigania@chetakcranes.com — Phone: +91 82729 87013.

For any queries, contact piyush.nigania@chetakcranes.com or call +91 82729 87013